Refund and Returns Policy

Refund Policy

Due to reserving your Letters, Numbers, Graphics, etc. for your order. If you must cancel your reservation after paying, you can choose to receive 75% of your payment as a refund or you may leave the full amount on credit for a future booking date, based on our availability.

2. In the event of inclement weather, we may not be able to set up any lawn displays. You may receive a full refund or reschedule a new setup date (we will communicate with you). Inclement weather includes lightning/thunderstorms, heavy rains, high winds, and any other Act of God that would put us or our lawn display in harm’s way.

3. No refunds will be given due to the client providing us with the wrong address.

4. No refunds will be given due to the greeting’s recipient requesting us to remove the lawn display.

Have questions about our refund policy, contact us at (828) 782-8022. 

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